Stay in the heart of Karlovy Vary with great breakfast, great sleep and hot springs at your doorstep.
Benefits of a direct reservation:
*subject to availability
Arrival:
Departure:
Nights:

Privacy and Cookies Policy

Cookie Policy

Cookies, which are small amounts of data that our servers send to your computer and which allow us to better use our servers and customize their content to suit your needs.

Cookies use almost every website in the world. Cookies increase user-friendliness on repeatedly visited websites and are therefore useful to you. If you use the same computer and the same Internet browser to visit our website, cookies help your computer memorize the pages you visit and your site settings.

Through our web sites, cookies of the advertising system operators on our site may also be stored on your computer. Remarketing uses Google as well. We only use remarketing data to segment visitors to deliver a more relevant ad. Segments are created based on several general patterns of visitor behavior.

Standard web browsers (Safari, Internet Explorer, Firefox, Google Chrome, etc.) support cookie management. Within Browser settings, you can manually delete, block, or completely disable each cookie, block it or allow it for individual websites only. For more detailed information, please use the help of your browser. If your browser uses cookies, we will assume that you agree to the use of standard cookies by our servers.

Cookies are not used for any other than purely technical purposes, we do not associate the data obtained with them with any other data and we work with cookies in such a way that they do not allow us to identify specific individuals.
There are temporary cookies and permanent cookies. Temporary files are stored on your computer only until you close your browser. Temporary cookies allow you to store information when navigating from one website to another, eliminating the need to re-enter some data. Permanent cookies help identify your computer if you visit our site again but do not allow us to identify you personally. Permanent cookies allow us to customize our site to your interests, but we can not personally identify you and store the data in an anonymous way and do not associate them with any other data.

The following table shows what types of cookies we use.

Publisher / Cookie NameTypeExpireDescription
Facebook
(_fbp)
Analytical, Tracking, Remarketing90 daysIt is used by Facebook to deliver a range of advertising products, such as real-time bidding from third-party advertisers.
Google Analytics
(_gid,_ga,_ga_.*,_gat_.*)
Analytical, Tracking1 day
persistent
persistent
1 minute
It is used to differentiate individual users for the purpose of display statistics on our website. The cookie is refreshed each time data is sent to Google Analytics.
Hotel Romance
(hrp_.*,cookies_.*)
Essentialmay varyWe only use them for the correct generation of the content of our website (these include: the language version of the site, the verification and remembering of the availability of our booking system, and of course also includes your consent or non-consent regarding cookies). Alternatively, this also includes control cookies generated by our web protection system, which protects our server against cyber attacks.

This site uses Google Analytics

This site uses Google Analytics provided by Google, Inc. ("Google"). Google Analytics uses cookies. Information about the use of the site along with the contents of the cookie will be transferred and stored on servers in the United States. Google will use this information for the purpose of evaluating the use of the site and reporting on its activities for its operators and for providing additional services related to the activities on the site and the use of the Internet in general. Google may also provide this information to third parties, if required by law, or if such third parties process this information for Google.
Google Analytics is enhanced by Google's related advertising features, such as: Google Display Network impressions, remarketing (displaying content ads based on viewed products), enhanced demographic reporting (reporting of anonymous demographic data).

How to Disable Google Analytics Tracking
If you do not want to provide anonymous Google Analytics data, you can use Google's plugin. Once installed in your browser and activation, data will not be sent further.
Learn more about data processing and usage in Google's terms of service.

Privacy Policy

Personal data manager and data subject
The Personal Information Manager is the company running this site, a booking service.
The data subject is a natural person who provided the controller with his or her personal data on the basis of a lease agreement, purchase contract, service contract or other agreement entered into with the trustee or consent to the processing of personal data as part of subscription to newsletters sent by the trustee. The subject of the data may also be a natural person whose personal data the administrator has obtained from other legal sources.

Scope of processing of personal data
The administrator processes the personal data to the extent that the data subjects are provided to it, or to what extent the administrator obtains it from other legal sources. These are: name, surname, date of birth, place of residence, place of business, identification number, credit card number, tax identification number, e-mail, telephone, signature.

Purpose of processing of personal data
The administrator processes the personal data of the data subjects in order to fulfill the contract concluded between the data subject and the controller in the form of electronic means of communication at a distance or in writing, the fulfillment of legal obligations and direct marketing (ie offering of products and services to the administrator) in the sense of Act No. 480/2004 Coll., on Certain Information Society Services. The business message of the controller sends only if the data subject has subscribed to the newsletter or if the controller has obtained the details of the electronic contact of the data subject in connection with the sale of his products or services. The data subject has the possibility to unsubscribe in a simple way and free from newsletters (newsletters).

Assessment of the necessity of processing
The Administrator takes care to protect the privacy of data subjects and therefore only processes personal data that are strictly necessary for the intended processing purposes.

Legal basis for the processing of personal data
The legal basis for the processing carried out for direct marketing is the consent of data subjects with the processing of personal data (subscription to newsletters) or the legitimate interest of the controller (obtaining electronic contact in connection with the sale of the product or the service of the administrator pursuant to Act No. 480/2004 Coll.).
In other cases, the legal basis for the execution of the contract, the protection of the legitimate interests of the trustee (protection of property, exercise of contract rights in court proceedings, etc.) and fulfillment of a legal obligation.

Time of processing of personal data
In the case of personal data processed to fulfill the contract, the controller processes personal data for the duration of the contractual relationship and subsequently for a further period of 10 years, taking into account the length of the limitation period for damages or damages. In case of processing in order to fulfill the legal obligation, the controller processes personal data for the period stipulated by the legal regulations. In the case of personal data processed on the basis of the data subject's consent, the controller processes personal data for 10 years unless the consent to the processing of personal data is withdrawn by then. This is without prejudice to the obligation of the controller to process personal data for a period of time determined by or in compliance with the relevant legislation.

Revocation of consent to the processing of personal data
If the data subject has given the trustee the consent to the processing of personal data, he may at any time recall his or her free consent to the processing of personal data. Revocation of consent is without prejudice to the lawfulness of processing based on consent given prior to his / her removal. Revocation of consent also has no effect on the processing of personal data processed by the controller on the basis of a legal basis other than consent (ie, in particular, if the processing is necessary to fulfill the contract, legal obligations or for other reasons stated in the applicable legislation).

Access to personal data
Personal data of data subjects have access to the controller and, where applicable, to third parties - recipients who provide appropriate safeguards and whose processing complies with the requirements of applicable law and which ensure adequate protection of data subjects' rights.


Top